Extra Deck uses multiple distributors to try to ensure that we get product by release dates. Although we will attempt to fill all pre-orders, for reasons beyond control, delays or cancellations may be necessary.
In the case that manufacturers release products in partial quantities at a time, Extra Deck will fulfill the oldest pre-order first.
Pre-order require full payment at the time pre-order is placed, but the customer reserves the right to change or cancel their pre-order before shipment occurs for a full refund. In addition, Extra Deck reserves the right to cancel any orders for any reason at any time. If this does occur, we will email the customer prior to cancellation, but we are under no obligation to obtain permission.
Extra Deck reserves the right to change pre-order prices at any time. In the case that your order is placed prior to the occurrence of a price change, Extra Deck will honor the price initially paid.
Communication is very important to us; please contact us at firstname.lastname@example.org if you have any questions.